1985: the .com release - 2010: a new era begins with .co
.CO is the new powerful domain for companies all over the world.
Place your order today!
.CO is the new powerful domain for companies all over the world.
Place your order today!
Why do we have to pay when we no longer want the service?
The service is usually based on an agreement that requires notice to be given when you wish to terminate it. This means that the service has been supplied when you get your invoice, which is why you need to pay. Do not forget, however, to cancel the service so it is not renewed again.
Why is VAT added to my invoice when I live in the EU?
You need a valid VAT number in order to avoid having VAT added to your invoices if your place of work is within the EU (Sweden excepted). Please contact us if you wish to notify us of your VAT number.
Can we change the currency on our invoice?
Tell us which currency you want us to invoice in, and we will arrange that.
Can we receive our invoice by e-mail?
Yes, when you become a customer of Dipcon you automatically receive invoices by e-mail.
What support do you offer?
We offer e-mail and telephone support on weekdays, 8 am–6 pm. As a DMS customer you can also reach your Client Manager by mobile phone.
Can we be invoiced once a year?
Yes, as one of Dipcon’s DMS customers you will receive an annual total invoice for the management of your domains and services. For any ongoing work that is carried out we will invoice you on the last day of each month.
We receive invoices from different suppliers. How can we gather our services in one place?
When you become a customer at Dipcon we make sure we gather all your domain names and any technical services and trademarks with us. This means that, if you wish, you can have a single supplier for these services and will only receive invoices from Dipcon. This will reduce and rationalise your internal administration, and you will not need to think about which supplier to turn to.
With Dipcon you get one invoice a year, except for ongoing work, which is invoiced once a month.
With Dipcon you get one invoice a year, except for ongoing work, which is invoiced once a month.
I have lost my password. How do I get a new one?
Either contact your Client Manager or send an e-mail to
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, and we will help you.
How do we renew my services?
As you are a DMS customer at Dipcon we always renew your domains and services unless you have cancelled them.
How do we update the information for our services?
Contact us and we will help you with the updates you require.
How do we cancel our services?
We need a cancellation from an authorised person either by e-mail or by post. Send it either to your Client Manager or to
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.