You can do this by buying an FTP service/Web Disk from us, enabling you to create separate accounts for people who need to access the files.

This depends what you are going to put on your website; if you are going to use high resolution images or big files, for example, more space will be needed. We help you assess how much space you need.

The best way to do this is by buying an SSL certificate that shows that your website is secure and establishes its identity.

An SSL certificate is a type of electronic ID. Just as people can prove their identity by using an ID card or passport, a website can identity itself by means of an SSL certificate. Using a web browser, the certificate can be identity checked to see who the holder is. SSL is a security protocol that is primarily used to protect sensitive information sent via the Internet.

The point of using an SSL certificate is to prevent unauthorised persons from accessing or manipulating any information sent. An SSL certificate should be used for e-commerce, order forms, logins, intranet, managing personal details or other sensitive information. It also shows that your website and business are serious.

Yes, we make backups of our hosted services every day.

Yes, we provide both virtual and physical solutions.

If you have your own server you do not share resources and hardware with other customer, which means you have more flexibility and have total control over the components/services you wish to use. This is also best from a security standpoint.

Yes, you can do this easily by setting your mail client to receive e-mail. Get in touch with us and we will provide you with guidance.

You will ensure that no information disappears if your system goes down.

You can use our webmailwhich gives you access to your e-mail wherever you are in the world.

In the event of a disaster we will start up systems on our disaster site according to our list of priorities. Everything customer-related is the primary concern.

No, you can have your domain names with one provider and your hosting services with another one.

If your primary DNS is no longer responding, the secondary DNS will take over and make sure your website is accessible, despite your primary DNS being unavailable.

A name server can be likened to a phone book; when you search for a domain, e.g. www.dipcon.se, it will ask the name server where this domain is, and how and where to go.

It depends on the solution you use, but you should set your incoming or outgoing server and state your user name and password. Contact us and we will help you.

This only works with an exchange solution, where you choose what you wish to synchronise at the time of the first synchronisation. This can also be set afterwards on your phone.

The easiest way to do this is to buy an antispam service from us. We use one of the market’s best providers of antispam protection. Try out our antispam protection free of charge for one month.

Yes, we have our own hosted exchange environment with a failover solution, which means that if our primary environment goes down the server will switch over to the secondary site without any noticeable delay.

When you connect to a domain that uses an SSL certificate a secure connection is created, which means that a unique key is created for this specific connection and that traffic will be encrypted. SSL is a security protocol that is primarily used to protect sensitive information sent via the Internet. The point of using an SSL certificate is to prevent unauthorised persons from accessing or manipulating any information sent. An SSL certificate should be used for e-commerce, order forms, logins, intranet, managing personal details or other sensitive information.

If our servers go down we will redirect all traffic to our disaster site. This will entail some minor disruption, but everything will be up and running again within 15 minutes.